Privacy Policy

This Privacy Policy ("Policy") describes how jl69 ("jl69," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "Player") who access or use the jl69 online casino platform at jl69.one. This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

By registering an account or using any jl69 service, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the jl69 platform.

Data We Collect

jl69 collects the following categories of personal data from players and platform visitors:

2.1 Identity Data

• Full legal name (first name, middle name, last name)
• Date of birth (for age verification — 21+ requirement)
• Government-issued identification number (SSS, GSIS, PhilHealth, UMID, Passport, or Driver's License)
• Nationality and country of residence
• Profile photograph (where submitted for KYC verification)

2.2 Contact Data

• Email address
• Philippine mobile number
• Residential address (barangay, city/municipality, province, ZIP code)

2.3 Financial Data

• GCash or PayMaya account number (masked)
• Bank account details (for bank transfer transactions — masked after verification)
• Transaction history (deposits, withdrawals, bonus credits)
• Source of funds documentation (where required for AML compliance)

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used
• Game history, bet amounts, and wagering activity
• Login timestamps and authentication logs

2.5 Communications Data

• Records of live chat, email, and support ticket interactions
• Feedback, survey responses, and promotional opt-in preferences

How We Collect Data

jl69 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access jl69.one, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment confirmation data from GCash, PayMaya, and banking partners.
• Regulatory sources: Data received from PAGCOR or other regulatory bodies in connection with licensing, compliance, or investigation requirements.

Purpose of Processing

jl69 processes your personal data for the following lawful purposes:

• Account management: Creating, maintaining, and securing your jl69 player account.
• Identity verification: Confirming your identity and age (21+) in compliance with PAGCOR regulations and Philippine law.
• Transaction processing: Processing deposits, withdrawals, and bonus credits through your chosen payment method.
• Regulatory compliance: Meeting obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorized account access.
• Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling and administering self-exclusion and limit tools.
• Platform improvement: Analyzing usage data to improve jl69's games, features, and user experience.
• Marketing communications: Sending promotional offers and updates to players who have opted in. You may opt out at any time.

Data Sharing

5.1 jl69 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared only in the following circumstances and only to the extent necessary:

• Payment processors: GCash, PayMaya, and Philippine banking partners receive transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party verification services receive identity documents to confirm your eligibility to use jl69.
• AML and fraud screening services: Compliance partners receive limited data to screen for money laundering and fraud risks as required by Philippine law.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities may receive data as required by law or regulatory directive.
• Technology and hosting providers: Cloud infrastructure and software service providers who process data on jl69's behalf under strict data processing agreements.
• Legal proceedings: Courts, law enforcement agencies, or legal advisors where disclosure is required by a valid legal order or to protect jl69's legal rights.

5.2 All third-party service providers engaged by jl69 are contractually required to process personal data only for the specified purpose, maintain appropriate security measures, and comply with applicable Philippine data protection law.

Data Retention

6.1 jl69 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation.

6.2 The following retention periods apply as a general guide:

• Active account data: Retained for the duration of your account and for five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC documents: Retained for five (5) years following account closure or the last transaction, whichever is later.
• Support communications: Retained for three (3) years from the date of the interaction.
• Technical and usage logs: Retained for up to twelve (12) months, unless required for longer periods for security or legal purposes.

6.3 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl69's data destruction policy.

Data Security

7.1 jl69 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jl69 servers.
• Encryption of sensitive data at rest, including financial and identity information.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of jl69 systems.
• Multi-factor authentication requirements for administrative access to data systems.
• Secure data centers with physical access controls and 24/7 monitoring.
• Staff training on data protection obligations and information security best practices.

7.2 While jl69 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, jl69 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

Cookies & Tracking Technologies

8.1 jl69 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. A cookie is a small text file placed on your device when you visit jl69.one.

8.2 jl69 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function. These enable login sessions, security features, and core gameplay. They cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set.
• Analytics cookies: Collect anonymized data about how players use jl69.one, helping us identify areas for improvement. No personally identifiable information is included in analytics reports.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorized login attempts.

8.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use jl69. jl69 does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.

Your Rights Under the Data Privacy Act

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by jl69. To exercise any of these rights, contact our Data Protection Officer using the details in Section 13.

jl69 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you. Some requests may be declined where processing is required to comply with a legal obligation or to establish, exercise, or defend legal claims.

Minors

10.1 jl69 is strictly intended for persons aged 21 years and above in accordance with PAGCOR regulations. jl69 does not knowingly collect personal data from individuals under the age of 21.

10.2 Age verification is conducted during the registration process and as part of KYC procedures. Any account found to belong to a person under 21 years of age will be immediately closed, all funds returned to the depositing payment method, and all associated personal data deleted except where retention is required by law.

10.3 If you believe that a minor has registered on jl69 or that jl69 has inadvertently collected personal data from a minor, please contact our Data Protection Officer immediately using the details in Section 13.

Third-Party Links

11.1 The jl69 platform may contain references to third-party services such as payment providers. jl69 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you use in connection with your jl69 account.

11.2 jl69's Privacy Policy applies solely to data collected and processed by jl69 through jl69.one. It does not apply to data collected by payment processors, identity verification providers, or any other third party, even where those services are accessed in connection with your jl69 account.

Policy Changes

12.1 jl69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last updated" date at the top of this page will be revised accordingly.

12.2 Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — jl69 will notify registered players by email or through a prominent notice on jl69.one at least seven (7) days before the changes take effect.

12.3 Your continued use of jl69 following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must stop using jl69 and may close your account in accordance with the Terms & Conditions.

Contact & Data Protection Officer

jl69 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the jl69 DPO using the details below.

jl69 aims to respond to all data privacy enquiries within fifteen (15) business days. For complaints that cannot be resolved directly with jl69, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines through its official channels.